Completely Professional Collaboration Solution
Each Provided Solution Will Meet Your Specific Requirements.
Secure & Private
Services Providers, Governments, Banks and Healthcare institutions around the world rely on Zimbra’s security, privacy and transparency.
Open & Affordable
Over 500 million people enjoy enterprise-class email collaboration at the lowest TCO in the industry.
Customizable & Extensible
Easily customize, extend and integrate Zimbra with line-of-business applications and organizational workflows.
Enterprise Features
Zimbra incorporates several open source projects under one supported and certified application to offer a world-class, open source collaboration software consumable for the enterprise.
Flexible Pricing Plans
We Have Pricing Plans To Suit Every Customer's Need
Industry Leading Features
More Than 500 Million People Trust Zimbra Email Collaboration
Zimbra Collaboration Backup & Restore Tool
Zimbra Collaboration Network Edition brings a Web Console-based Backup & Restore Tool that allows you to protect all Zimbra Environment.
S/MIME Digital Signatures and Encryption
Zimbra Collaboration Network Edition provide a cryptographic security services for email: authentication, message integrity, non-repudiation of origin (using digital signatures) & privacy and data security (using encryption)
Unified Communications Integration
Now unified communications are built into Zimbra with an all-new voice application that features out-of-the-box integration with Cisco and Mitel UC solutions accessible through the main user interface
Hierarchical Storage Management (HSM)
Save money using less expensive Storage for old emails and conversations from years ago: don’t lose anything, save everything
Archiving and Discovery
Zimbra Archiving and Discovery is an optional feature that enables you to archive messages that were delivered to or sent by Zimbra Collaboration and to search across mailboxes. It’s specially designed for legal and audit purposes.
Outlook Sync using MAPI (Zimbra Connector)
If some of your users work with Enterprise Email Clients like Microsoft Outlook, Zimbra provides a MAPI Connector that allows your users to see their entire Mailbox
Exchange Web Services
If your users are using an Enterprise Email Client like Microsoft Outlook in Mac OS X, Zimbra provides Exchange Web Services, which allows your users connect to their Mailbox in their favorite Operating System
Exchange ActiveSync
Zimbra provides the latest version of Exchange ActiveSync (EAS), which allows your users to sync their entire Mailbox, Calendar, Contacts and Tasks to their Mobile Devices such as iPhones, iPads, Androids, etc. This option also allows connections to Microsoft Outlook using EAS.
Delivering More Value
ZIMBRA F.A.Q.
Search Documentation, Knowledgebase And Watch Videos To Find Answers
You can find here a detailed Comparison Table between each Products.
- The more mailboxes you purchase, the less you will pay per mailbox (sliding scale)
- Non-profits, government, education are eligible for discounted rates
- Service providers (who resell hosted Zimbra) have pricing conducive for large-scale deployments
Here is an example:
- A business wanting 150 mailboxes of the Professional Edition: $28 x 150 = $4,200 per year. This license commitment is eligible for Zimbra Basic Support.
- A government agency looking for the same package: $14 x 150 = $2,100 per year. Also eligible for Zimbra Basic Support.
Now it is possible to have an account set up for a virtual “role” within your organization that may not be staffed by an individual. So, to decide how many licenses you want to purchase the next question becomes when do you need a new account versus just using an alias or distribution list (which are not considered new accounts).
First some definitions:
- Account: “Jane@work.com”, she has a mailbox, calendar, documents, quota, etc.
- An account is considered a provisioned account that is counted against your license, regardless of the account status. The only accounts that are not counted against your license are system accounts (for example spam and archiving), and external virtual accounts (for example, a share granted to a user on another email system).
- Alias: She can also be “jane.smith@work.com” or even “info@work.com”.
- The alias is unique to this account
- Jane could receive email sent to info@work.com and would reply back as “jane@work.com”
- All the mail sent to the alias lives in her mailbox (if she leaves the mail archive for “info” would be lost)
- Distribution List: A group of accounts / aliases
To have a permanent role in your organization for “info@work.com” that doesn’t disappear if Jane moves you will want a new account. This way others can log in to check the email, you will have an archive, you can reply back to messages as “info”, plus Jane won’t have all the “info@work.com” counting against quota.
Important: Microsoft Exchange and Office 365 count disabled or inactive mailboxes against your license, because you are retaining a copy of the data and have access to the account. If you don’t want the mailbox counted against your license, you can retain a copy of the account by exporting the data using your own method or you can delete the account.
Yes. The process is the same as a typical upgrade.
- Perform a backup of your Open Source environment (just in case)
- Download the Network Edition and unzip it
- Follow the installation process by running ./install.sh (You should get prompted if you want to upgrade from an existing version of Zimbra, in this case OSS. Choose ‘Yes’ and follow directions).
- For reference, download and read the installation instructions for Network Edition
Zimbra Support is provided to users who purchase ZCS Network Edition. All customers who purchase are eligible for Basic service which includes Email, Support Portal access, Knowledge Base, and upgrades. Customers with a qualifying license commitment are eligible for Premium service which includes phone and 24×7 crisis support. Basic service customers are able to purchase “Per Incident” phone and crisis support if they wish.
Network trial users are also eligible for Basic support for the duration of their 60 day trial.
Beside that, Zimico also does as level 1 support here and we will help you the best.
Customers under a perpetual license must pay 20% support during the first year, and thereafter can elect annually whether to renew Support and Maintenance. Such customers must be under a current Support agreement to be eligible to receive any minor updates (such as 8.0.x) including security patches/updates, major updates (such as 8.x) or new versions (such as 8.7). Customers who choose to not renew their Support at the time of the annual renewal may subsequently resume Support, and have access to product updates and upgrades, by paying the “true up amount” back to the time of non-renewal. An additional reinstatement fee may also be applied.
For example, if the customer fails to renew for 6 months, in order to resume Support, the customer must pay 18 months (6 months of unpaid support + 1 year of support from date of renewal) to get back on the Support and Maintenance plan.
Please reference the Zimbra Maintenance & Support Terms and Conditions for official information on Support Terms and Conditions: http://www.zimbra.com/support/support-offerings